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As someone who has been on both sides of a helpdesk interview, 99.5% of the time a tie is overkill. OP looks dressed for the job, and that's usually what they're looking for.
I wore a tie to my first interview as a programmer. Worked there for 15 years and I got made ribbed for wearing a tie (that one time) for 15 years.
Sounds about right. lol
For my first helpdesk job interview, the recruiter sent the wrong information in the interview packet. The dress code she sent said "business formal" so I went in all suited and tied. Looked like I was interviewing for CEO. The managers interviewing me were wearing jeans and polo shirts.
You should have pulled a Robert California (The Office US) and walked out of the interview, walked into their boss' office, and interviewed for that job!
Same. Although I would roll the sleeves. That’s how I interviewed for my latest help desk gig.
That's how I interviewed for my current job, too! I work in media.
Rolled sleeves is perfect for jobs that are not overly formal. It's manly, it inspires confidence and gives the idea of someone who's ready to... Well, to roll up their sleeves and get to work
Yeah, that's solid advice. And definitely never wear a short sleeve dress shirt. That's like the most cliche thing you can do in IT (even if they are more comfortable). Rolled sleeves is like the acceptable middle ground and generally looks better.
I concur. A tie in an interview is almost always overkill, especially for help desk work. OP is perfectly dressed for what I'd expect for front-line IT. Hopefully their help desk has a more relaxed dress code, but it's always good to go in looking professional.
I didn't wear any ties to my interviews for higher level IT positions and it worked out well for me. Generally unnecessary in the tech world.