Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.


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Outages ๐Ÿ”ฅ

https://status.lemmy.world/



founded 2 years ago
MODERATORS
1
 
 

- Lemmy.world is not loading, and I am encountering an error when opening a new page.

Please start by checking the following links to see if Lemmy.world is experiencing any issues:

- I am experiencing an issue with the client I'm using.

Are you using a client other than the website itself? Is the issue specific to that client? If so, please contact the developer of the app or web client you are using.

Here are some popular apps/web clients you can reach out to:

- I am unable to create a community, and I keep seeing a spinning circle.

Please check if the desired community name is available.

- There is a community I want to moderate, but the moderators appear to be inactive.

Please email us at [email protected] or create a post in this community.

- Did we defederate, or did someone else defederate from us?

Visit https://gui.fediseer.com/instances/detail/lemmy.world for information about defederation of any instance.

Alternatively check https://defed.xyz/ and enter "lemmy.world" to view a complete list of defederations.

- I cannot access my account.

For assistance with account access issues, please email us at [email protected]. We cannot assist with these matters in the comments section due to privacy concerns.

- Why am I banned from this specific community?

Lemmy offers transparency, and you can check the modlog of the community to understand the reason behind the ban. If you have further questions, feel free to send a private message to one of the moderators. If you have other issues, please email us at [email protected].

- Can this feature be added to the website?

If you would like to request a feature to be added to Lemmy, please contact the Lemmy developers on GitHub or reach out to the developer of your preferred (web) client. Instances like ours cannot directly add features to the website.

2
 
 

Currently if I paste a link to a Lemmy.World post on reddit, the user is taken to the comments section - and the image post (eg. the point of the actual link), is a tiny thumbnail.

This is now how to get people to cross over to Lemmy and other federated services.

3
 
 

Requesting [email protected]

Moderator @[email protected] has been inactive for nearly 2 years.

4
 
 

Requesting [email protected]

Moderator @[email protected] has been inactive for 2 years.

5
 
 

Hello and good 1am to you all,

I just joined Lemmy.world today and am using the Boost app. Please let me know if it is a matter of waiting or if I need to take action to see everyone's awesome profile pictures.

I have "show avatars" toggle to ON in my profile settings.

Thanks everyone! Xoxo

6
 
 

There is one user from another instance that I have Blocked, but their comments still show up in posts. I have tried unblocking and blocking them again, and their posts are hidden on their profile when blocked. Examples below are seeing their comment, clicking on their name, and seeing that they are already blocked. This is the only user where this is the case, and I've blocked their name and instance (not lemmy.world) but can provide it on request.

7
 
 

With the news that lemm.ee is shutting down, I'm trying to add my new account as a mod to the communities I mod.

I tried to add @[email protected] (one of my alts) as a mod to [email protected] but its not working.

Edit: I was able to do it in phtn.app instead.

8
 
 

On conservatives@hilariouschaos, they shared a Babylon bee meme saying marines were invading a 3rd world country meaning California I pointed out that Californias existence allows their racist red states to exist. Despite me being "upvoted" with citations that were asked for, and them being negative, my posts were deleted. I wasn't aware that hilariouschaos was as bad as .ml or worse.

9
 
 

The sidebar should be behind a link or tab.

We desperately need a "disable inbox replies" feature, or at least a place we can turn ALL notifications off.

The "search -> for communities" drop down, should just take you to the communities list (which has a search bar, and actual links to the communities, rather than a directory of them).

Does anyone have any more they'd like to list in the comments?

10
 
 

Hey all I've recently took over [email protected] and there's mods who've been MIA for a while. How can I remove them as mods?

11
12
submitted 1 week ago* (last edited 1 week ago) by [email protected] to c/[email protected]
 
 

Requesting [email protected]

Moderator @[email protected] has been inactive for 2 years.

12
 
 

Is there any way we could get functionality for alt text to automatically generate if its included in the metadata description? Hopefully this is an acceptable forum to ask.

13
4
submitted 1 week ago* (last edited 1 week ago) by [email protected] to c/[email protected]
 
 

the community is [email protected]

~~please, admins, remove me from the modlist as I have no desire to be affiliated with, much less moderate, such a community~~

Edit: If anyone wants to help maintain a cards community, let me know.

14
 
 

Coming from lemm.ee which is about to shut down. I run the pretty successful television community on there. I see the community on here is abandoned in favour of it. Well lets go full-circle.

15
 
 

lemmy.world (the normal design) shows the first page without javascript.

The buttons to switch pages don't work without javascript in the new design, but it still shows more than old.lemmy.world currently does.

old.lemmy.world used to have working page switch buttons without javascript.

16
 
 

The community currently has no mod and has previously attracted concerning content.

If a suitable volunteer mod who is interested in the community can be found I will happily step aside, however until that time I will moderate the sub in good faith and with clear rules.

17
 
 

Every now and then, Lemmy World sends me an automated DM saying there are unresolved reports in the moderator inbox for the communities I moderate. Every single time, the moderator inbox has not only not shown any indication that it has something in it, it hasn't actually had anything in it.

Not in my app (Jerboa) and not on the website. Replies, mentions and actual DMs properly show up, and notify me. Mod reports don't. You're better off straight up messaging me than reporting posts in communities I serve since I'm always around and the report inbox is busted.

18
 
 

Since uh, there doesn't appear to be a mod there, and there's a junk post.

19
 
 

Unlike Lemmy, Mastodon doesn't have a "URL" field to share a link with preview in the post. Any URL shared is included in the post itself, greatly decreasing its visibility.

Is there a way to post from Mastodon that would set a link as previewed URL ?

20
 
 

Feddit.org has chosen to support the Palestinian genocide and censor ALL speech against Israel or in support of Palestinians.

I call on lemmy.world to support and protect its users by defederating from any instance that chooses to support Nazi ideology, especially when they should know better.

EDIT: Huh. I didn't realize how much of lemmy supported Nazis. I guess this will be my last contribution to the platform.

Developed by tankies, supported by nazis, and a generally condescending and narcissistic user base ๐Ÿคทโ€โ™‚๏ธ good riddance. I hope y'all find some love in the world.

21
 
 

Ever since I noticed a major lag on received items between my personal server and Lemmy.world, I've been keeping an eye on the Grafana federation health overview. Problem is, it's currently stuck in displaying no progress whatsoever since at least May 13 at 17:00 UTC. The problem is not only with my specific instance, but rather with literally all of them (as far as I've tested) - is there being progress in the background anyways, or is there an issue with the backend too? The status page has shown sporadic but self-repairing errors for the last few days, and I'm not sure if it's related anyhow.

22
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submitted 1 month ago* (last edited 1 month ago) by [email protected] to c/[email protected]
 
 

Hi team,

This might be one of the nastiest comment sections I've seen on a forum in a long time if ever, this is instagram/youtube comment section tier

etcetc

Thread in question: https://lemmy.world/post/29675035?scrollToComments=true

Just checking if anyone is keeping an eye on things at all ?

23
 
 

I feel like it's just marking the report as Read...is there not a way I can remove a comment from this page?

Do I have to go to the post and scroll down to find it every time? There's a huge backlog of reports from before I got asked to mod

24
 
 

Mod is active on lemmy, however community has been inactive for quite some time. I did post on there a while back, but all content in the community seems to have been deleted since. Last October I sent DMs to the current owner requesting mod/transfer of leadership, however never heard back. I am the founder/mod of c/thrashmetal. Thanks.

25
 
 

Requesting [email protected]

Current moderator has not been active in the past 10 months.

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