I loved my Zune. The problem that gets overlooked (usually) is how terrible the software for transferring files was. It didn't follow any design conventions, was slow, fault intolerant, and didn't have half the features of other available media managers.
It might have had a chance despite being late to market but it was impenetrable for normal users.
That's it, exactly. After weeks of trying to get a (former) friend to agree that the killing of Tamir Rice was unjustified murder, he finally admitted that killing a child playing in a park was a bad thing.
The very next day he was back on his Back The Blue/Superpredators bullshit. It was flabbergasting.