Mean_Plantain_7909

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[–] Mean_Plantain_7909 2 points 1 day ago* (last edited 1 day ago)

This issue has already been addressed on GenP Revolt.

Some users have reported that Acrobat Pro is showing popups again after being used for some time.

These are non-AGS-related popups, either the Accept Terms or Unlicensed popups, which are the same as appeared previously.

If patching does not resolve it, you’ll need to fall back on either hosts or firewall rules.

This is already covered in the Troubleshoot Section for both hosts and firewall.

If updating your hosts file with the latest entries doesn’t resolve the issue, then use the third-party method to identify any additional domain being used.

If no additional domain are found that you can report through the appropriate method, then you will need to block Acrobat through your firewall.

Note that, as clearly stated in the Troubleshoot Section, Acrobat requires three files to be blocked, not just one.

[–] Mean_Plantain_7909 1 points 4 days ago* (last edited 4 days ago)

First of all, since you're using the Monkrus method for Adobe, this issue isn't related to GenP. We do not provide support for Monkrus versions, as they are only covered here for installation purposes and basic help. If you are encountering problems, your best course of action is to post your issue on the Monkrus website under the app's own comment section.

Also, why are you using Monkrus versions, which are already prepatched with the same GenP files and methods, and then using GenP on it? This is something that should never be done.

As mentioned in the GenP Wiki, mixing GenP and Monkrus versions is never recommended. Running GenP on a Monkrus installation is something that should never be done as it can lead to problems down the road. GenP allows Adobe to run in its normal, unaltered form, with minimal changes. Monkrus, on the other hand, customises Adobe to work as a standalone app, removing more files in the process. A lot more files are blocked and renamed with a .bak extension.

To fix this, we recommend starting fresh:

• Use the Acrobat Cleaner Tool to completely uninstall Acrobat.

• Restart your device.

• Reinstall Acrobat using the Monkrus method only.

Do not mix GenP with Monkrus, and never run GenP on Monkrus versions.

If you want to switch to GenP for your installation, you’ll need to completely uninstall all of your Monkrus Adobe app versions first to ensure no remnants are left behind. For this, you can refer to Guide #4 - Full Clean to help ensure that you fully remove the Monkrus installations. Afterward, you can proceed with a fresh GenP install.

Regarding PDF/A, PDF/X, and PDF/E Saving:

Both the GenP and Monkrus methods install all apps using the trials version, which is then patched to simulate a genuine copy. However, Acrobat's optional features, such as Preflight and the ability to save in PDF/A, PDF/X, or PDF/E formats, are only available with a genuine, fully licensed subscription. These features are not included by default in the trial installation because the trial version is designed to provide only the core functionality of Acrobat, with premium features locked behind a paid license.

In order to access features like Preflight, PDF/A, PDF/X, and PDF/E, a user must either purchase a subscription or go through a custom installation process that enables these optional components. This custom setup isn't possible with Monkrus versions, as they are stripped-down installers that rely on prepatched GenP files and methods to make the apps work. As these are ready-made all-in-one installers, the installation, patching, and modification process can't be separated in the Monkrus setup.

If you want access to those features, you would need to install Adobe through GenP. Ensure you uninstall your current Monkrus installation first to avoid issues. Once all of Adobe through Monkrus is fully removed, you can then start a clean Adobe install again using GenP method instead. Then once you have Acrobat installed and patched, you can follow the appropriate steps to enable these features.

Finally, as this issue pertains more to Adobe-specific features, we recommend visiting Adobe's support pages for more details:

How to Convert PDF to PDF/A.

Using PDF/X and PDF/A.

Print Production Tools Overview.

Preflight Profiles in Acrobat.

You can also search the Adobe Community or the Acrobat Subreddit for similar discussions.

[–] Mean_Plantain_7909 1 points 1 week ago

First, ensure you're referencing the correct error codes, as you've mentioned both Error 304 and Error 303, which are separate issues with different causes and solutions.


Error Code 303: Unable to install the product

Adobe's Definition:

Error code 303 indicates an installation failure.

Solution (Adobe):

Select Retry to download and install the app again.

Additional Notes:

This often happens due to corrupted files or blocked installation processes.

If you're using GenP or have modified Adobe services or background processes, ensure that nothing critical is blocked or disabled.

A full reinstall of the CC app may resolve the issue.


Error Code 304: The installation is no longer functional

Adobe's Definition:

Error code 304 indicates that the installation is no longer functional. If Solution 1 doesn't resolve the issue, try Solution 2.

Solution 1 (Adobe):

Download and install the latest version of the Creative Cloud desktop app, and try again.

Solution 2 (Adobe):

Install the latest digital certificates manually:

DigiCert High Assurance EV Root CA.zip

DigiCert Trusted Root G4 certificate.zip

After extracting, install these certificates into the Trusted Root Certification Authorities store.

Additional Notes:

This error may also occur if previous patches have corrupted the CC installation or if Adobe services, background processes, or certificate access have been blocked (e.g. via hosts file or firewall edits).

If that’s the case, restore default system behaviour, clean up Adobe entries in the hosts file and firewall, then perform a fresh install.


Additional reasons why Error 303 or 304 may occur:

  • Expired or invalid digital certificates.

  • Interference from security software (antivirus, firewall, etc.).

  • Network issues or proxy/VPN settings blocking downloads.

  • Corrupted installation cache or temporary files.

  • User Account Control (UAC) or permission issues.

  • Conflicts with other software or system components.

  • Corrupted or outdated saved credentials in Windows Credential Manager.


Suggested Additional Troubleshooting Steps:

  • Clear the Creative Cloud cache by deleting the contents of the %AppData%\Adobe\OOBE folder.

  • If present, also clear the %LocalAppData%\Adobe\Creative Cloud folder. (Note: This folder may not exist on all systems.)

  • Temporarily disable antivirus or firewall software and retry the installation.

  • Verify your network connection, and try switching networks or disabling Proxy/VPN settings.

  • Run the installer with Administrator privileges explicitly, even if logged into an Admin account.

  • Ensure Windows Updates are fully installed and your system is up to date.

  • Check for a corrupted user profile as rare profile issues can interfere with app permissions or installs.

  • Check Group Policy restrictions as managed systems may block Adobe installs or services.

  • Check folder and NTFS permissions to ensure %ProgramFiles% and %ProgramData% aren’t restricted.

  • Avoid registry cleaner issues as these tools may remove critical Adobe-related entries.

  • Ensure Adobe Desktop Service is running and restart it via services.msc if needed.


These issues are covered in the Troubleshoot Section of the guide. Be sure to carefully follow all instructions under CC App Errors.

Steps to try:

  • Restart your computer, as sometimes a simple restart resolves the problem.

  • Undo any background service modifications, especially if you followed Guide #8, revert any changes blocking Adobe processes.

  • Check your hosts file and firewall and ensure no Adobe-related entries are blocking connections.

  • Ensure sufficient free disk space as lack of space can cause silent installation failures.

  • Use the CC App Uninstaller Tool and run as instructed to repair or uninstall the CC app.

  • Restart and repatch using GenP v3.6.9; after repair or uninstall, always restart before reinstalling or patching with GenP v3.6.9 again with Administrator privileges.

  • If issues persist, fully uninstall the CC app, restart, then reinstall and repatch with GenP v3.6.9 using Administrator privileges.

[–] Mean_Plantain_7909 2 points 1 week ago

Monkrus is simply prepatched using GenP files and methods, so you'll get the same end result with Substance Painter regardless of whether you use GenP or Monkrus.

This is already covered in Monkrus own FAQ Section on the torrent tracker for Substance Painter, as well as in our GenP / Monkrus Setup, Troubleshooting, and Best Practices Guide.

The GenP Wiki line you quoted is correct, but it refers to the standard content that comes with Adobe CC itself, for example, the additional speech-to-text language packs for Premiere Pro.

With Monkrus, those packs are stripped out and provided separately as a 13GB+ torrent, so users need to download both the Premiere Pro torrent and the corresponding Speech to Text pack torrent if they want that functionality.

For Substance Painter specifically, the assets you're referring to are not part of the default Adobe installation package.

They are distributed separately through Adobe's Substance 3D Assets platform (previously called Substance Source), which is an online library that requires authentication against an active Adobe subscription.

These materials and textures are not bundled locally with the installer; instead, they are streamed or downloaded directly from Adobe's servers on demand, tied to the user's Adobe ID and licensing status.

Because of this, patched installers such as GenP or Monkrus cannot provide access to the full library, only the core application and whatever standard content is included offline.

While Adobe does make a small selection of free starter assets available, the full collections (like the 14,000+ texture library you mentioned) remain gated behind a valid subscription.

It’s worth noting that there are two official sources of assets:

  • Substance 3D Assets (formerly Substance Source): Premium and free assets. Most require an active Substance 3D subscription.

  • Substance 3D Community Assets: 100% free assets shared by the community, available to all Adobe accounts (even without a subscription).

So while you won't get the full library without a subscription, you can still access a limited set of free assets plus everything shared in the community collection.

As noted, all of this is already explained in both the Monkrus and GenP documentation.

[–] Mean_Plantain_7909 2 points 1 week ago

This has already been discussed and answered in a previous post here, as well as in several other threads on GenP Revolt and in the Announcements channel.

As for Revolt itself, that’s something you’ll need to sort out on your end. Either Revolt is experiencing delivery issues, your email provider is blocking the messages, or they’re being filtered into your spam/junk folder. Some users have also reported that switching to a different email provider resolved the problem when their main one wasn’t receiving messages.

This is not related to GenP, it’s entirely a Revolt issue. If you’ve already checked everything and still aren’t receiving the authentication email, your next step is to contact Revolt support directly.

[–] Mean_Plantain_7909 1 points 1 week ago* (last edited 1 week ago)

There have been no widespread issues with Photoshop v26.10 when repatched with GenP v3.6.8.

For most users, updating and repatching worked fine with no issues.

However, a small number of users have experienced problems, so adjustments were made to address those cases.

If you are encountering issues, updating to GenP v3.6.9 and then restoring and repatching Photoshop should resolve the problem.

Alternatively, you can perform a full uninstall, reinstall, and then repatch using GenP v3.6.9.

[–] Mean_Plantain_7909 0 points 1 week ago* (last edited 1 week ago)

This issue has already been addressed on GenP Revolt.

For users for whom the normal method of unpacking and patching does not work, the alternative method should be followed: Patch as normal, open and close After Effects once, then unpack and patch the required file. If problems persist, a complete uninstall and reinstall (following the instructions carefully) may be necessary. When done correctly, there is no need to remove any additional files.

It is also not recommended to delete Microsoft.AI.MachineLearning.dll. This is a real Microsoft library that provides a Windows interface for ONNX Runtime / Windows ML. Apps such as Premiere Pro and After Effects rely on it to accelerate AI/ML tasks locally, for example, features like Auto Reframe, Scene Detection, Content-Aware Fill, or Neural Filters.

Regarding the linked post, it was made by the same user who previously posted about this on GenP Revolt. It is not their original solution, they copied it from a comment in the Monkrus app section and presented it as their own. We do not condone or promote users who take credit for other people's workarounds.

To clarify, Monkrus simply prepatches his releases using GenP files and methods. As a result, Monkrus versions already contain the files in an unpacked state. This means users of his versions cannot perform the unpacking step after installation in the same way that GenP users can. Therefore, GenP users do not need to delete any additional content in order to get After Effects working correctly.

[–] Mean_Plantain_7909 2 points 1 week ago* (last edited 1 week ago)

Make sure you read the step in full, as your issue is already addressed there.

This error will occur if neither After Effects nor Premiere Pro are installed, since these are the only two apps that are required to be unpacked, no other apps need this step.

If you have the path set correctly and either of the two apps are installed, the app selection window would pop up, allowing you to choose whether to unpack.

If you see the "No file(s) found" message, that means neither After Effects nor Premiere Pro are installed on your system.

No other apps will be listed, so if neither of these two apps exists, GenP will not find anything and move onto the Log tab.

[–] Mean_Plantain_7909 1 points 1 week ago

This has already been posted in GenP Lemmy here and is also covered in the GenP Setup, Troubleshooting, and Best Practices Guide, where HEVC use in Premiere Pro is explained in detail.

The issue occurs because GenP modifies Adobe trial versions to function as genuine. The HEVC codec is only available to paying subscribers, which is why it isn't activated in your case. Simply copying .dll files from older builds will not work either, they only work with the exact same version they were taken from. Newer versions of Premiere change and recompile these files, with updated dependencies and checks, so mismatched .dll files are automatically rejected or fail to load.

Since we are not Adobe Support, assistance with these codec issues is outside our scope. As such posts would overrun Lemmy and Revolt, shifting their focus away from GenP-related discussions.

[–] Mean_Plantain_7909 2 points 1 week ago

Yes, everything is the same as before, it just has a new home now.
All the information you need is already included in the provided guides.

[–] Mean_Plantain_7909 0 points 1 week ago

The guide lists the 64-bit version of CCXProcess.exe, which is the one actually doing the work.
The other one you mentioned appears under the 32-bit folder because it's just the older 32-bit launcher stub:
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe

All it does is call the 64-bit version and then exit. It's only included for compatibility with older 32-bit Adobe applications. Modern systems and current Creative Cloud apps run the 64-bit version exclusively, unless you're working with legacy software.
So in short: you don’t need to touch the 32-bit entry, just follow the guide as written.

[–] Mean_Plantain_7909 0 points 1 week ago

This is simply the common Unlicensed popup, which is non-AGS-related and is clearly covered in the Troubleshoot Section. Taking any AGS-related steps will not resolve this issue, as the popup has nothing to do with AGS.

If you followed the instructions for Premiere Pro and then ran WinTrust as directed, all non-AGS-related popups should already be resolved. If you are still experiencing the issue despite being certain you did everything correctly, then reverting to the modified hosts file is sufficient. Firewall rules are now never required.

As explained in the Troubleshoot Section, this popup is just a variation of the existing non-AGS-related popup. It is not new, nor is it Adobe stepping up.

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This guide offers essential troubleshooting, installation tips, and safety clarifications for GenP users. It covers common issues like virus warnings, popups, and updates. Detailed instructions are provided for handling Adobe-related errors and issues, plugins, and accessing neural filters. A must-read for anyone seeking support with GenP, including best practices for a smooth experience.

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Welcome to the GenP Wiki, your comprehensive resource for installing, patching, and troubleshooting Adobe Creative Cloud on Windows 10 and 11. This guide covers system requirements, compatibility notes, essential tutorials, support for various patching methods, and important safety information. It also provides links to FAQs, rules, and additional support resources to help you navigate your Adobe setup effectively.

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