This is exactly what my dad does. "It's easier" means "I can't be bothered to spend five minutes figuring out what the question I really want to ask is, and write it out in a ten word text. So instead I'll ramble for fifteen minutes and hope you figure it out for me."
When people say "it's easier" they mean for them, not you.
1st, I think this is really neat
2nd, that robot makes me want to go get some delicious green olives