I think it's the explosion of people because sometimes it works and sometimes it doesn't. I know videos take a lot of bandwidth so they might be overloaded.
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That tracks. I signed up on Tuesday and have faced nothing but bugs and severe lag since joining. However I figured it was still worth checking to see if there's something I'm doing wrong, or if someone knew of a workaround until the devs can fix the issue.
It's also probably that your instance rocketed into the single largest one in a very short time.
Mastodon has the same problem but I think it's worth having patience. I love the small community feel here.
Unrelated to the thumbnail issue: GIFs might probably be okay (?) but for MP4 videos I'd suggest uploading them on Imgur or a PeerTube instance to avoid overloading this instance?
Clarification: what do you mean by uploading them elsewhere? Referring to my screenshot, the first two links "Velvet Malachite" are to gfycat (I tried two different urls for the same mp4 file), and the third link "Jellyfish" is to imgur. The fourth link is a jpeg (so no issues there). I also tried downloading the mp4 file and then uploading it from my computer so it would be hosted locally, but apparently you cannot upload mp4s.
Oh didn't notice that sorry. But it looks like Lemmy knows how to embed the gfycat video (same for PeerTube videos), ie you can play that video directly on Lemmy, but it doesn't indeed show a thumbnail.