Brussels

2 readers

1 users here now

Anything relating to Brussels, Belgium.

And by extension, Belgium, because anything that applies to Belgium as a whole also applies to Brussels. Unlike r/Brussels, m/Brussels is open to criticism and will not censor posts for exposing negative aspects of Brussels.

Other relevant mags/communities:

[email protected]
[email protected] [email protected]

Somewhat relevant but not recommended: europe on feddit.org. They are quick to censor posts even when rules are not broken, and if you post from mbin (not Lemmy) your content is lost and irrecoverable.

Rules

Be civil.
Try to avoid posting links to exclusive walled gardens.

founded 2 years ago

MODERATORS

[email protected]

Asked washing machine dealer for a machine that comes with a service manual. Answer: none (fedia.io)

submitted 7 months ago by [email protected] to c/[email protected]

2 comments fedilink hide all child comments

It has been very hard to track down the service manual for a Beko washing machine. I found a few places that sell Beko parts, but Beko does not make the service manual available.

So I thought I’ll see if I can get this right the next time around. I went to Cora¹ which has over a dozen or so washing machines and asked the sales person: do any of these machines come with a service manual? He was baffled by the question and said there is a user manual. I said that’s almost useless when the thing breaks down. I want the service manual. Can you sell me a machine that comes with the service manual?

No.. none of them have one.

It’s not really a surprise. And I’m not even confident that the right to repair law will change that.

I would love it if thousands of consumers would ask sales people for the service manual, and walk away when the answer is bad. How many consumers holding out for how long would compel a change, I wonder.

¹ I generally boycott Cora for blocking Tor, but occasionally make an exception and enter the store for something specific.

top 2 comments

sorted by: hot top controversial new old

[–] [email protected] 2 points 7 months ago (1 children)

I found a service manual taped inside my washing machine. You had to remove screws to get it. I forget the brand but it was a front loading piece of shit. I had to fix it multiple times. The manual didn't help and all the fixing advice came from YouTube.

[–] [email protected] 1 points 7 months ago

Yeah Youtube has become the monopoly of repair advice. It’s been very effective for me over the past decade. But I’m not happy with the business model and the recent protectionism by Google (killing Invidious and blocking tor, pushing CAPTCHAs, enshitification in general). So I am trying to focus on methods that avoid Google.

The service manual should cover how to get into diagnostic mode and test the various functions. I suspect that service manuals are perhaps not even produced for some machines due to Google.