You know why their sales are in the shitter? Because contractors have been going elsewhere. They've locked so much product behind lock-and-key, it then takes an hour to find someone to get it for you, and then you have to wait for that associate to zigzag through the store to bring it to the register, and then you have to wait while the poor cashier hands you three other people's items before giving you what your items. The items they are locking up are the ones that contractors grab the most, not the stupid shit Suzie homeowner is coming to buy. On top of all that, the quality of their products keeps dwindling.
Ain't no one got time for that.