this post was submitted on 15 Jun 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

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if you can see this, it's up  

founded 3 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

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[–] [email protected] 14 points 2 years ago (18 children)

New users: "I'm tired of Reddit telling me what I can't see! Top-down decision-making is ridiculous! I'm going to check out Lemmy!"

Beehaw: "Hold my beer and watch this."

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[–] [email protected] 14 points 2 years ago

I want to say thank you, and support the admin team in this decision. I believe this helps keep this community in line with their mantra.

In the spectrum of things, I feel that lemmy.world is closer to the feel of Reddit, not the same, but closer. When I want that, I go there, but I like it here best!

You can see how much crud they filter out for us by going to the communities link at the top of the page, then scrolling all the way to the bottom and clicking instances. Direct link to Beehaw instances

Maybe someday I'll decide to run my own server and determine who I federate with. Until then, I appreciate all their work keeping this community aligned with the sidebar!

[–] [email protected] 14 points 2 years ago

Love that this instance has decided to stick to its guns and take actions that support the mission as a first priority. The nature of the fediverse is such that anyone who wants the content can still go get it, it's as simple as another bookmark in your browser, and this space can remain bully-free. 100% support this decision, well done.

[–] [email protected] 13 points 2 years ago (31 children)

This is going to be a learning process I think for a lot of people. Not just on federation, but on community building as well. You all seem to be trying to build something here, and I am willing to be patient and participate while it grows. If we get down the road and it just isn't working, I have faith that there will be open discussion on how to make this community grow while maintaining its ethos and we'll be here to figure out what is best for each of us individually.

Good on you for taking decisive action at these early stages while we figure out what we want, where we want to go, and how we want to get there on this relatively new platform.

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[–] [email protected] 13 points 2 years ago

Hopefully things change for them so we can refederate, as there will be some small communities I miss on those instances. That saud I think saving the mods, admins and community greatly outweighs the impact to me.

[–] [email protected] 13 points 2 years ago (1 children)

This does much more harm than good IMO - splintering the community at such a sensitive time of growth is a bad idea.

Hopefully there'll be the ability to block images in comments and posts, and better tools for blocking / detecting spammers, and cross-instance bans, auto-moderating hyperlinks, etc. soon.

But the demand for unilateral access to other communities' content is disturbing. The Lemmy federation works because of reciprocity.

Definitely won't be recommending beehaw for new users now.

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[–] [email protected] 12 points 2 years ago* (last edited 2 years ago) (2 children)

Well I won't fault you but that seriously hampers my experience using Lemmy so guess I'll go make another account on another instance.

Edit: the more I recreate my account the more annoyed I am by this, you literally have the communities everyone joined and just ripped them away from most of Lemmy's user base. Not cool.

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[–] [email protected] 12 points 2 years ago

I'm a new user so I my opinion shouldn't weigh as much as regulars, but here it is anyway.

I support this decision. Some people may jump to it being censorship which just is not the case. They have the freedom to go there if they want to. It's like keeping enablers out of alcoholics anonymous. The AA member can go get booze if they want to. But the enabler shouldn't be allowed inside. If they want in, they need to get in like the other members, not just waltz in through the door while on a kick.

I like this place. I currently feel like it's a great place, and the fact you guys make decisions like this reenforces that.

[–] [email protected] 12 points 2 years ago (2 children)

I'm one of those new members of this community. I have been welcomed in and am thankful for being given the benefit of the doubt. And I can appreciate how much work it must be to maintain a safe space for everyone.

I stopped using reddit, and uninstalled RIF from my devices this last Sunday, and very quickly realized how much time I was putting into doom scrolling and reading discussions that would end up making my blood boil. Shortly after that, I began to feel a sense of freedom, and I realized how much toxicity was on reddit from a new perspective.

On Tuesday I joined lemmy.world. I was intrigued by the concept of federated software, and was hopeful I could find a community of people there. At first, everything was great (I may have been only noticing the good), and I started to look for specific communities that I might have an active interest in. I also saw a post from beehaw, explaining what they're about. I thought, "That's neat", but I didn't pursue it at the time.

On Wednesday morning, I started to notice some of the things @alaza is referring to, and it was disheartening. I tried to ignore them, but once they were noticed, they couldn't be unnoticed. I asked to join beehaw that same afternoon, and was accepted shortly thereafter. I look forward to growing with this community. And am grateful that one with these goals exist.

I'll bet defederating was a tough decision, and one that wasn't taken lightly. Having moved from one network to the next, only to find the same toxicity I was running away from in such a short time, I am thankful that careful decisions like these were made when necessary to preserve the spirit of acceptance and a safe space for everyone. I hope, as this software matures, that we can begin growing more than sheltering, but I can see how both will be necessary at times for our community itself to grow and thrive.

PS: I'll inevitably use the wrong terms (community, instance, federated...). I've got a sliver of a grasp when to use each one. I'll be cheerfully learning more about it going forward.

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[–] [email protected] 12 points 2 years ago

Hope it'll turn to be right decision.

As many pointed out already feeling severed away from part of the network because of an arbitrary decision of someone else surely is going to impact on the sense of agency of that the end users here might be looking for, especially considering that many are refugees from a network where indeed someone just have took a decision for all of them which they didn't like.
So in this sense I hope the admin are taking this hard decision having well pondered the outcome. Sure it will shield from some users of some other instance, but that is also going to segregate us. And more important where will it stop? What if tomorrow there is another big instance with open registration policy where some users post something toxic here on beehaw, will that whole instance be severed too from us because of few bad apples? And where does it stops?

With this I want to say that I hope that this is a temporary decision, I hope that in the short future there will be a more granular way to ban toxic users, or ban all the users from a specific toxic community for instance, but which is not just banning the entire instance where the account of a bad apple is stored.

I know banning on a per-person basis is probably unmanageable with the current mod force, but I hope that the increasing usage of Lemmy will add features to it and also will make naturally sprout all those user made 3rd party tools which made reddit what is... was until few days ago.

Good luck and good work everyone

[–] [email protected] 12 points 2 years ago

I completely understand and support the decision to cut the ties, even if it is unfortunate that it should be necessary. This is a nice instance and I hope it can stay that way, even for the mods. I have no idea how much work and perseverance it takes to run something like this but I know I couldn't do it. If the people running Beehaw say that it is too much to handle, then we should believe them. Without them, this would not be the nice place it is. I'm on Sopuli myself, but I like the vibe here and would hate to see it destroyed by trolls. Just my two cents. Cheers.

[–] [email protected] 11 points 2 years ago (2 children)

This development reinforces my choice to not sign up @beehaw. The risk of mod over-reach is far more serious than my feelings being hurt because someone wrote a mean spirited comment. So long beehaw mods, I hope your impossible goal to keep the internet free from hatred does not drive you totally insane.

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[–] [email protected] 11 points 2 years ago (1 children)

Started on lemmy.world but came here because of the flood of toxic users over there. Seems like the right call for now.

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[–] [email protected] 11 points 2 years ago* (last edited 2 years ago) (2 children)

Hmm

If the issue is mainly moderation tools then here's what I think would be a good way to mitigate bad actors while making the experience seamless for the end user, promotes growth, and doesn't kneecap the fediverse.

  1. Make it so that one can block users from one instance from commenting or posting on an instance. (The users on the former should be notified of this). This way the latter instance is safe and curated.

  2. Add a way to vet users from other instances so that they can participate in the community without having to make a new account. This way, users of good character on other instances can participate in this one without having to make another account. The vetting process can be manual or automated based on factors like account age, if they have an email, etc.

  3. Allow users to block instances entirely. This allows users themselves to have control over what they see.

I don't have much system architect experience but I'll attempt to make a more comprehensive document that takes into account the variety use cases needed in this system after work.

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[–] [email protected] 11 points 2 years ago (1 children)

Hmmm; I am new to LemmyNet AND Beehaw.org; but have been falling in love with the platforms. However, I do want to see 'all' of LemmyNet.

What is the lemmyworld 'open registration policy? I ask because all I needed to supply to register HERE is a username/password. ??? Isn't that open registration?

Second, why not allow more moderators - please don't feel like you have to go over old stuff... I'm going to read thru some of Beehaw.org's PAST posts that I'm sure talk about this issue - but it seems like theres a great Beehaw.org community - if yer having issue w/ moderation, hire moderators; I bet the 'cost' is pretty cheap.

Last; what LemmyNet community should one join if they WANT to see the entire LemmyNet? I came aboard Beehaw.org BECAUSE I agreed w/ most of what the site stands for; but since I'm really getting into Lemmy I think I want to be where 'everything' is - good and bad.

Thanks for the explanation - even if confusing for a new user.

[–] [email protected] 13 points 2 years ago* (last edited 2 years ago) (6 children)

all I needed to supply to register HERE is a username/password

The application also had a required question you needed to answer about why you wanted to join this community in particular, which was then read and manually approved by a human.

if yer having issue w/ moderation, hire moderators; I bet the ‘cost’ is pretty cheap

Monetarily, it's free. We moderate as volunteers. But keep in mind that there's both an overhead to vetting new moderators, as well as the fact that it will always be faster to troll and harass than to clean up the aftermath of that trolling and harassment. That, combined with the fact that there are way more people who'd like to do a little trollin' than there are people willing to volunteer their time to keep tabs on things, and you should be able to see how poorly this solution scales. The admins have addressed this a few times in comments on this thread, which I'm sure you'll probably turn up if you do decide to read through it.

what LemmyNet community should one join if they WANT to see the entire LemmyNet

Any instance that still federates with beehaw.org, lemmy.world, and sh.itjust.works. There are many smaller instances, regional instances, interest-specific instances, etc that fit the bill. I'd recommend looking around and finding one that seems like a good fit for what you're personally going for.

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[–] [email protected] 11 points 2 years ago

This feels like the right move, at least for now. Ideally there would be a nicer more seamless way to solve the issue but that's not the situation right now.

[–] [email protected] 11 points 2 years ago (2 children)

And now I don't know what communities I've lost off my subscriptions. Great.

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[–] [email protected] 10 points 2 years ago

Keep up the good work. Situations like this are complex and messy and sometimes you do what needs doin.

[–] [email protected] 10 points 2 years ago (7 children)

Thank you for this in the short term. Not gonna lie, I was a little grossed out by all the furry / anime porn / gone wild stuff that was crossing my feed when I hit all. No matter how fast I blocked the communities, I couldn't get them all. I'm not a prude person at all but I also don't come here to surf random porn.

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[–] [email protected] 10 points 2 years ago

Just chiming in to say that while I can understand some people's frustration, I support this.

The community here is great and I'd like it to stay that way.

In real life, I choose to associate with good people and avoid areas where the quality of people who can show is completely unpredictable or not my taste.

i prefer a chill bar with quiet outside seating and no live music. I go there specifically because I'm not looking for a biker bar experience.

I see it as a strength to the fediverse. It's no different than different forums back in the day. I do understand that my above statement would be akin to different communities, but I agree that even if someone's behavior is only "bad" in a community where that was acceptable, it does affect the community as a whole, knowing that they're lurking (in terms of feeling like this is a safe space).

Keep up the good work, and thank you for having to make these difficult decisions; I know it's not easy.

[–] [email protected] 10 points 2 years ago (18 children)

these two instances’ open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;

I'm on an instance that has open registration and I haven't seen any "trolling, harassment, and other undesirable behavior;"

the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;

Sounds like confirmation bias. Can I see actual statistics?

our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;

"safe space" is ambiguous, what are your requirements for a "safe space"

and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt

Sounds like confirmation bias. Can I see actual statistics?

and others of whom simply don’t care about what our instance stands for

Your instance stands for censorship

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