this post was submitted on 15 Jun 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


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founded 3 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

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[–] [email protected] 49 points 2 years ago (3 children)

Just a heads up so you can try to plan ahead: on Reddit one of the tactics used by those with hateful agendas was to shut down progressive threads by purposely creating drama in that thread to overwhelm the moderators so that they had to lock the thread thus stopping all discussion. Sometimes they did this by being awful and dragging in well meaning users into fights, other times I they’d drop a few “I’m just asking questions” comments focussing on hot-button ideas that they knew would rile up arguments. It was very deliberate tactic and one that I don’t think moderators ever figured out how to deal with effectively, because short of babysitting the thread with their full attention from start to finish there was no way to prevent entire threads from devolving into attacks and arguments.

The crazy thing was how effectively one or two people with hateful agendas could derail an entire comment section of well meaning people and, by getting the thread locked, shut down the discussion and spread of progressive ideas.

I bring this up because Beehaw is perhaps uniquely vulnerable to this sort of ‘attack’, and you should expect to see it in the future. By joining other federated instances and using these tactics to stir up drama in Beehaw threads they can, by forcing your hand to defederalize, restrict the access of those other communities to the progressive ideals and ideas posted on Beehaw. The end result is isolating progressive ideas inside our walled garden, while users of the rest of the Lemmy instances start to only see more right-wing extremist views, normalizing them to otherwise everyday people.

I don’t have a solution to this. But it’s something to be aware of in discussions with the moderators of other instances, that a handful of people with this exact agenda can make their community look bad in order to restrict their users’ access to progressive ideas.

[–] [email protected] 16 points 2 years ago

You are absolutely right both that this is an issue, and that it is difficult to fix. The divide keeps growing, and the more we separate our conversations the easier it is for both sides to convince us all that it's the other party that is the problem.

I went back and was looking at the early days of Fark just to see how much things had changed. What struck me the most was how mixed the community was, sure there were extremists on both sides, but there was so much more discussion happening in the middle. So many more people realizing it's the system that is the problem and neither party cares about the people.

They didn't even have to divide us, we were all so willing to do it to ourselves as soon as we could. How do we combat this? How do we talk across the lines and have real discussions again?

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[–] [email protected] 45 points 2 years ago

Not a beehaw user directly, but I use many beehaw communities.

I appreciate the forwardness and transparency in this matter. As you've outlined, both in this post and in subsequent comments, this seems to be, rather than a full defederation, a conditional one. I'm totally for that, and I think the ability to do so is one of the key concepts that makes Federation such a useful and powerful tool. Those instances who cannot or do not moderate content that your instance doesn't believe in can simply be removed from the equation.

I hope to see more of this accountability being held between instances in the future. At the end of the day, our communities are fragmented by nature, and there are times we should remove separate communities explicitly. A good example I can think of is on Mastodon all the instances with CSAM or nazis.

The Fediverse gives us a greater ability to fine-tune our communities and curate the experience members thereof get to have, as well as what content they can be exposed to. I'm glad to see people taking strong action in favour of their community, and so long as it comes from this perspective, with genuine communication with the community, everything will work out.

/rant

[–] [email protected] 33 points 2 years ago (13 children)

Thank you.

I know what it's like to try to build up something good only to have trolls try to take it over. It's nice to think that kindness and guidance can make everything shiny and happy, but the reality is that sometimes you just have to shut the door to bad actors and lock it behind them.

Some people have a need to try to ruin things for others. There's no reason to give them a platform. Actions have consequences.

[–] [email protected] 15 points 2 years ago* (last edited 2 years ago) (10 children)

Yeah, I'm perfectly fine with this decision. And if I want to see content from and interact on those instances, I can (and have already) create accounts on those instances. No harm no foul.

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[–] [email protected] 30 points 2 years ago (2 children)

As a temporary solution de-federation is a fine idea. Permanently, I fear you guys may be shooting yourself in the foot. I joined a few days ago after seeing you were federated with most of the larger instances, and you had a decent number of communities similar to subreddits. Again, I understand how you can see this as necessary to maintain a safe space, but it will most definitely be the death of Beehaw in the long run. I'll probably swap to another instance for now.

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[–] [email protected] 30 points 2 years ago

That's kinda sad, because it reinforces the clutter of decentralisation even more :(

[–] [email protected] 30 points 2 years ago (2 children)

Completely agree with this decision, and it actually comes as a bit of a relief; I saw a statistically significant number of lemmy.world users who admitted to being denied from Beehaw because they didn't want to "write an essay" or aggressively disagreed with the disabled downvotes (something that I've grown to appreciate).

I'm expect that the large influx of disruptive users is from the reddit migration, and I'm hopeful that the majority of the users will either adapt to the culture we're trying to build here, or find their own niches in other communities. As you noted in your post, and in my own experience moderating real life groups, allowing a disruptive influence in a safe space can have serious negative effects on group cohesion that can persist for a long time, if it doesn't alter the culture outright.

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[–] [email protected] 29 points 2 years ago

I think this is very disappointing, and exceptionally selfish, to split up some of the largest Lemmy communities while a mass Reddit exodus is ongoing. We should be sticking together and trying to grow the Fediverse as a whole, rather than trying to wall off any one single community at this point. That said, I hope this is the end of this approach, and that smaller instances, particularly ones that support a particular community won’t be pushed aside as well (hello from Lemmy Portugal).

[–] [email protected] 28 points 2 years ago* (last edited 2 years ago) (1 children)

This is really hard to process.

I came to beehaw because it seemed to very welcoming and the fediverse provided freedom which was excellent. It is difficult to process because now users on beehaw are being told "you can be open and welcoming as long as you don't dare integrate your beehaw and lemmy world experience". Hopefully the beehaw staff understand that ultimately, users desire freedom to choose how they want their online experience.

I can only see this hurting beehaw in the future and hopefully this is a short misstep and not a permanent decision. The only reason that beehaw has seen massive growth is because of the association with lemmy world and other popular instances. This fragmentation will only hurt Lemmy when Reddit was seen as a "one stop shop" for all posts.

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[–] [email protected] 25 points 2 years ago* (last edited 2 years ago) (20 children)

Well I was worried, but I can still access the communities I'm subscribed to from those instances so I can appreciate this more.

My biggest issue with Reddit has been the lack of nuanced discussion. Everything is just black or white. If we can keep that element out of this instance I'll be happy.

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[–] [email protected] 25 points 2 years ago* (last edited 2 years ago) (1 children)

If anyone has an issue with defederating to reduce stress (and worse) for our volunteer mods, please watch the Documentary "The Cleaners" (2018) about how moderators in Manila for Facebook, YouTube, Twitter & Co. got PTSD (and worse) from moderating content. Or at least this video about the traumatic life of a Facebook moderator by The Verge.

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[–] [email protected] 25 points 2 years ago (4 children)

Disappointing to see the largest lemmy instances fracturing so early. But this also confirms my decision to self host my own instance - to avoid this sort of thing.

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[–] [email protected] 24 points 2 years ago

@alyaza I think the "solution" here is worse than the problem.

[–] [email protected] 23 points 2 years ago (32 children)

Dang this really sucks :/ i understand why it's important from a modding perspective. I guess I'll need to open an account elsewhere and get a client with multi account support

[–] [email protected] 24 points 2 years ago* (last edited 2 years ago) (8 children)

Yea. I'm going to be honest, I disagree with this decision immensely. There just aren't enough posts and comments here alone to really keep my whole lemmy experience here.

The whole point of federation is to be able to branch out as I see it. Half of the communities I'm subbed to are on the places being banned, so it sorta breaks the whole point of federation to me at least. I get why mods are doing it and think it's definitely their right to do so, but as an end user, it reaaaally sucks and will likely make me make an account elsewhere as my primary.

There are a lot of assholes on the internet, and I get wanting to have a space free of that. As a trans woman of 10 years now, trust me, I have gotten harassment online and off it. For me at least, I personally err on the side of having more freedom to look into places even if that means dealing with a couple of assholes. The mods say that strangers don't walk in off the street and start trolling - from experience, I can say that is just not quite true. At some point, people really have to just roll with it and keep a positive attitude in the face of it. It's better to deal with assholes from time to time to go out and have fun rather than sit at home.

I worry that a space like this can stifle a good thing by wanting to be too thorough. Shit always slips thru cracks, and while I get that it can suck for some, heavy restriction just kills the whole thing. In some ways, it just feels like some of the decisions here are very kid-glovey. Like, at least in subs like asktrans or mtf or other parts on reddit where trolls loved to comgregate, downvotes were how the community itself self regulated trolls - we don't even have that option here. I'm not sure how I feel about such hands on moderation - it doesn't give good faith users a ton of freedom

They have the right to do so, but it probably shows I don't quite fit with the ethos of the instance.

[–] [email protected] 15 points 2 years ago (24 children)

At least for me at least, I personally err on the side of having more freedom to look into places even if that means dealing with a couple of assholes.

This decision was about users from other instances coming here and causing trouble, not beehaw users going elsewhere. The intent isn't to keep users siloed in here. Unfortunately, lemmy currently only supports two modes of interaction between instances: either you federate, or you don't. More technologically mature fediverse platforms like mastodon have more nuanced options, and hopefully we'll get similar options in lemmy soon that will allow, e.g., beehaw users out onto these instances without letting everyone on those instances in here.

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[–] [email protected] 22 points 2 years ago (1 children)

I am a moderator on the lemmy.world sailing community through my Beehaw acct. Will this affect that?

[–] [email protected] 23 points 2 years ago

oh dear, probably yeah. you might have to register over there and get re-appointed

[–] [email protected] 22 points 2 years ago (10 children)

I am not going to stand for this.

I didn't come here into the fediverse to have instances dictate on their whim that I'll not have access to something.

This goes completely against the idea of having an unified platform. You can of course do whatever you want, but I'll not be part of a closed garden.

[–] [email protected] 31 points 2 years ago (3 children)

I think your idea of what federation should look like is not quite right, which is okay, it’s not an insult, it’s new to many of us.

The idea isn’t that everything is open, with a unified platform that shares everything, everywhere. The Lemmy software is open source, but the way instances are moderated is highly customizable, and that is an intentional design decision.

You’re probably used to common moderation styles on Reddit, where users have more control over content via up/downvotes, and some Lemmy instances may run just like that, taking a more hands-off approach to moderation. But Beehaw is not like that. The goals and moderation style here are different. Beehaw is looking to create a different kind of space, with more control over what’s posted. There are pros and cons to this, which are beyond the scope of this comment to explore. The point is this: different Lemmy instances are run by different people, with different visions and styles. If you don’t like how Beehaw is run, it’s probably going to be a better experience for you, as well as the people here who do like how it’s run, if you find an instance that more closely aligns with what you’re looking for.

But coming onto someone else’s instance and aggressively demanding things conform to your desires or trying to inform the owners of what you will or won’t “stand for” is rude, though. There’s a better way to communicate with people, and in the future I hope you choose grace.

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[–] [email protected] 21 points 2 years ago* (last edited 2 years ago) (1 children)

This is disappointing considering how popular some of the beehaw communities are (for instance beehaw.org/c/gaming) and now they have been completely ostracized from part of the lemmy community. Or at least the fastest growing part. (mostly because they have open registration). Personally I think this will only hurt the platform as a whole and fragment further, what is by nature, an already fragmented community.

I get why it is being done though. Especially with there being no verification for those servers. They become easy ways to make troll accounts.

Lemmy needs better federated mod tools to say the least (or so it appears to be). There has to be a better way to do this.

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[–] [email protected] 20 points 2 years ago (2 children)

Growth comes with growing pains. Sometimes those growing pains mean making tough decisions. I see this decision as thinking of the long game, and I'm fine with that.

I have a separate account at Lemmy.world, and I can log into that if I want, but honestly, I've been enjoying my time here more. There are still some aspects of federation that I haven't gotten my head around, but I'm trying to learn.

Anyhoo, thanks to our admins/moderators for your transparency. It's very much appreciated.

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[–] [email protected] 20 points 2 years ago

Support -- "Good online communities die primarily by refusing to defend themselves." from Well-Kept Gardens Die By Pacifism

[–] [email protected] 20 points 2 years ago (2 children)

This sucks as I am a member of many Lemmy.world subs

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[–] [email protected] 20 points 2 years ago* (last edited 2 years ago) (3 children)

Unsurprisingly this has made some people very ANGY. So much of the anger is coming from the sort of people that it validates to me that I'd rather be a part of a "lib SJW hugbox" run by "dictators" than whatever those people see as their ideal community. Why is it that freedom of speech maximalists are never pleasant people?

Of course it's not an ideal solution, but barring better moderation tools it seems like the least bad solution when considering Beehaw's goals, which don't include 100% unfettered free speech or having to federate with every single other Lemmy instance out there.

[–] [email protected] 16 points 2 years ago (3 children)

I feel like the people complaining haven’t actually bothered reading about what Beehaw is for and the ethos of the administrators. It’s literally all right there in the sidebar, I read it before I made my account. This is completely in line with that. It’s such a nothing burger. You’re not being cEnSoReD because one instance out of thousands has drawn a line in the sand on what it will tolerate and what it won’t.

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[–] [email protected] 20 points 2 years ago* (last edited 2 years ago)

I love Beehaw. It was the first general instance that was suggested all over the place, even the top on join-lemmy.org for a long time. I respect what you're doing, and that's why I joined. I like the local communities and cohesiveness. And I know it's just a few instances right now (pending revisits), but I'm worried that might increase. That, and DotWorld is growing quickly and has a lot of the 1:1 communities popping up to match beloved subreddits.

It hasn't made me rethink being a Beehaw member at all, because I do respect the ethos and understand, but it also means I have to make another account to feel like I can truly interact fully across the Fediverse. But between my Beehaw account, my kbin I've decided to leave within the kbin verse for the moment, making a new one will mean 3 accounts I've got to keep up with (really 4 with the NSFW-only one). It's not difficult to do, especially toggling between them in Jerboa, but it kind of defeats the bigger purpose and unification. Just a ramble to vent. Like I said, I get it. Hope everyone has a good rest of their day.

[–] [email protected] 20 points 2 years ago

I made a comment earlier that I was disappointed by this decision, but after looking through other instances, I have changed my mind and now approve of this move. I'm glad to be here on beehaw where the integrity of the community comes first and is guarded with the best of intentions.

[–] [email protected] 18 points 2 years ago

I’m glad to see you telling us and coming forward on this, and that these steps are being taken. Lemmy is a small project, so expecting it to have robust mod tools isn’t realistic. Former Redditors here probably know that some subs have closed indefinitely simply because without good third party mod tools they’ll be near impossible to run safely.

Everything does feel quite new and volatile on this side of the Fediverse. The Mastodon instance I use has a very long list of blocked instances, especially since it’s aimed at LGBTQ+ users. There’s some messed up people out there, and I appreciate the action on the part of the admins. Just slapping a “safe space” sticker on something does not automatically make it one, and it makes me feel really good to be on an instance that understands that.

[–] [email protected] 18 points 2 years ago (3 children)

Seems a bit much. Get moderators.

[–] [email protected] 17 points 2 years ago

they have moderators but the situation was just that bad and keep in mind moderators are volunteers and you cant just assign anyone to it either and when given the choice of keep moderator and admin time from other important issues or simply do something about the problem they chose the second its not an ideal solution but it is a solution

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[–] [email protected] 17 points 2 years ago (1 children)

I'm in support of temporary defederation, if just to hold out until better tools come around to moderate things coming from outside Beehaw.

I've visited Lemmy.world and there are people there mocking other instances for having a tighter registration policy and not having an open registration. They say we are gatekeeping. But even if we try to explain, I think they wouldn't understand what the reasons are.

Frankly, they are chaotic there. I will be eager to watch the developments in the coming weeks.

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[–] [email protected] 17 points 2 years ago

Thanks for working so hard on this community. I’d like to echo so many here when I say I’d prefer a strong, helpful community vs a large low-effort post community. Do what you have to do to keep this instance healthy. Thanks again.

[–] [email protected] 17 points 2 years ago (2 children)

You are being incredibly selfish and should revert this change immediately

[–] [email protected] 17 points 2 years ago (2 children)

Pragmadialectics, mate. It would improve your posts.

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[–] [email protected] 17 points 2 years ago

That’s just like, your opinion man.

The mods will make that decision when it’s feasible for them as volunteers. Not when it’s demanded.

[–] [email protected] 17 points 2 years ago (3 children)

we are not out to build a space that grows at any cost. we want a better space

Fully agreed. I'd personally rather have less overall content, if it means that the sense of community remains strong.

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[–] [email protected] 16 points 2 years ago (3 children)

respect your decision, and the transparency behind your thought processes. Beehaw’s stated values, and the culture that you have grown and maintained were what led me to choose it initially. I’ve enjoyed reading and interacting with the people and content here, and the extra thought and effort that goes into typical posts compared to other similar servers.

I hope you’re able to find people you can trust to share the administrative burden, that improved moderation tools are not far off, and that this decision will be earnestly reconsidered in the coming days/weeks as growth from the Reddit Exodus stabilizes.

I believe the Fedverse as a whole will be a poorer place for being defederated from Beehaw.

That said, based on this decision I’ve decided to migrate my primary account to a regional instance. I want to continue to participate in and interact with the Beehaw community, but I’d also like the freedom to explore the wider fediverse and find diverse communities for my niche interests and hobbies. I just hope bad actors from my, and other instances don’t cause further defederation and fragmentation.

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[–] [email protected] 16 points 2 years ago

I had missed that, and have been spending the past few days wondering why my feed got so serious (and, well, kinda boring). Beehaw has a lot of solid content to be proud of, but a number of the most interesting and thought-provoking subreddits were re-created on lemmy.world's side. This is your prerogative of course, and I support every decision you take as an admin team, you can only do what you can do; but with this, it seems to me like having an account on Beehaw doesn't seem to have much of a point anymore...

I just created my new account on lemmy.world, and I'll keep this one around just in case the decision gets reverted, but this post also serves as my farewell and good luck to this community. 👋

[–] [email protected] 15 points 2 years ago

I have no idea whether this is the right decision or the wrong decision, but kudos to you for stepping up and making a decision.

[–] [email protected] 15 points 2 years ago

A completely understandable and logical step. It's simpler for a member to log into another instance if they want to keep interacting with lemmy.world and sh.itjust.works than to deal with the constant violations. I for one appreciate you guys keeping this a friendly community... sometimes it's nice to take a break from toxic content!

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