this post was submitted on 14 Apr 2024
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Clueless American here. I saw a commercial for Nationwide bank promising the keep their branches open until at least 2028. Is there a push to close banks? Is this more fallout from Brexit?

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[โ€“] [email protected] 8 points 1 year ago (8 children)

How often do you need to go to a bank branch though? I last went in 2017 and even that wasn't a necessary trip.

[โ€“] [email protected] 6 points 1 year ago (3 children)

Personally? Very, very rarely now. The last time was to open a joint account with my wife. Can't do that in the branch in Hertford (the county town) apparently. We didn't bother in the end.

Shopkeepers trying to pay in their takings, older people that can't use web services. People that want to talk about their requirements rather than filling out a poorly thought out script on the aforementioned web page, all need somewhere physical.

We are supposed to be getting a banking hub, the main banks will each have a representation there. Its been asked about for a couple of years now but hasn't got anywhere.

[โ€“] [email protected] 2 points 1 year ago (2 children)

Shopkeepers trying to pay in their takings

I'm not in the industry so I have no idea - is this common rather than having cash collected by G4S & co.?

older people that can't use web services

I'm guessing they mostly use the phone instead, but probably have no great need to do either.

People that want to talk about their requirements rather than filling out a poorly thought out script on the aforementioned web page

Can also be done on the phone.

I'm not arguing that all banks should close their branches but with the way society works these days I can see how they're incredibly expensive and inefficient to run.

[โ€“] [email protected] 5 points 1 year ago

I agree to a point - but not everyone wants to do stuff over the phone - some business is better done face to face.

Shopkeepers had to drive to a bank, where ever that may be, now that Hertford branches are closing as well, that may be Welwyn Garden City, Bishops Stortford or Harlow. And with Hertford being the county town - I think that's pretty piss poor.

The banking hub is a great idea, but two years so far and sod all.

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