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Public trust in AI is sinking across the board (www.axios.com)

submitted 1 year ago by [email protected] to c/[email protected]

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Trust in AI technology and the companies that develop it is dropping, in both the U.S. and around the world, according to new data from Edelman shared first with Axios.

Why it matters: The move comes as regulators around the world are deciding what rules should apply to the fast-growing industry. "Trust is the currency of the AI era, yet, as it stands, our innovation account is dangerously overdrawn," Edelman global technology chair Justin Westcott told Axios in an email. "Companies must move beyond the mere mechanics of AI to address its true cost and value — the 'why' and 'for whom.'"

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[+] [email protected] -6 points 1 year ago (6 children)

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[–] [email protected] 6 points 1 year ago* (last edited 1 year ago) (4 children)

How about taking advice on a medical matter from an LLM? Or asking the appropriate thing to do in a survival situation? Or even seemingly mundane questions like "is it safe to use this [brand name of new model of generator that isn't in the LLM's training data] indoors?" Wrong answers to those questions can kill. If a person thinks the LLM is intelligent, they're more likely to take the bad advice at face value.

If you ask a human about something important that's outside their area of competence, they'll probably refer you to someone they think is knowledgeable. An LLM will happily make something up instead, because it doesn't understand the stakes.

The chance of any given query to an LLM killing someone is, admittedly, extremely low, but given a sufficiently large number of queries, it will happen sooner or later.

[+] [email protected] -3 points 1 year ago (3 children)

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[–] [email protected] 4 points 1 year ago (1 children)

if you even ask a person and trust your life to them like that, unless they give you good reason they are reliable, you are a moron. Why would someone expect a machine to be intelligent and experienced like a doctor? That is 100% on them.

Insurance companies are already using AI to make medical decisions. We don't have to speculate about people getting hurt because of AI giving out bad medical advice, it's already happening and multiple companies are being sued over it.

[–] [email protected] -1 points 1 year ago

Somehow we went from me saying this technology shouldn't be downplayed to "but it's costing lives already!"

Not really sure how that happened but yeah it's obviously shitty that people are irresponsible shitheads and I think downplaying it or quibbling about whether it's actually AI or not is far from helpful in light of such consequences

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