this post was submitted on 22 Jun 2023
28 points (100.0% liked)
Melbourne
2173 readers
36 users here now
This community is a place created for the people of Melbourne and Victoria. We are a positive, welcoming and inclusive community. We might not agree about everything, but we always strive to stay civil and respectful.
The focus of our discussions is based around things that affect Victoria, but we are also free to discuss our local perspective on wider issues. Or head to the regular Daily Random Discussion thread to talk about anything.
Ongoing discussions, FAQs & Resources (still under construction)
Adoption Certificate for Nellie, the Daily Thread numbat (with thanks to @Catfish)
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Sodding Flybuys.
I was doing the spend $50 for 4 weeks promo at Coles except I did week 3 online and they omitted an item which took it under the total. I phoned Flybuys and was told by the CS rep that she'd done an override and all I had to do was phone them when the points for week 4 came in.
So of course when I phone I get clueless CS rep who couldn't find my details, my week 3 points or any details of the previous interaction and "The points weren't added because it was an online transaction" and "I'll have to send in the receipt." Which I just did and got the generic 'we will endeavour to answer your query within 5 business days'. Sure, Jan.