this post was submitted on 24 Nov 2024
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Comic Strips
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Comic Strips is a community for those who love comic stories.
The rules are simple:
- The post can be a single image, an image gallery, or a link to a specific comic hosted on another site (the author's website, for instance).
- The comic must be a complete story.
- If it is an external link, it must be to a specific story, not to the root of the site.
- You may post comics from others or your own.
- If you are posting a comic of your own, a maximum of one per week is allowed (I know, your comics are great, but this rule helps avoid spam).
- The comic can be in any language, but if it's not in English, OP must include an English translation in the post's 'body' field (note: you don't need to select a specific language when posting a comic).
- Politeness.
- Adult content is not allowed. This community aims to be fun for people of all ages.
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Like every tech support forum, email, or phone call ever.
List a complete description of all information regarding the issue. List correct OS version, firmware, etc. List all attempts at correcting issue based on standard and deeper steps (i.e. power on/off, resets, reinstalls, checking connections, etc.)
Tech help proceeds to disregard everything you just relayed and asks for the same things you just did. Or just tells you to nuke it all and wipe everything you’re trying to save.
Sorry bud, you’re one of the good ones that needs to suffer because of the actions of many. Everybody on our service desk is taught “trust but verify”.
The approach isn’t meant to upset people like your good self, but you’re such an insignificant statistic that it’s worth pissing you off to catch the 90% who claim to have done all those things and haven’t.
I don't do IT, I troubleshoot aviation electrical and avionics systems, and the practice still holds true. "Why are you checking what I already verified?" "Just trying to make sure I'm on the same page as you. It helps me in my own weird way" is a great way to defuse their agitation sometimes.