Framework

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/ForsakenState8343 on 2025-06-20 22:37:23+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/kstrick0 on 2025-06-20 20:00:21+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/ieathampsters on 2025-06-20 19:41:31+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/Zealousideal-Hat5814 on 2025-06-20 17:51:07+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/both_fine_and_dandy on 2025-06-20 12:04:32+00:00.

I had a fault with my Laptop 13 screen that occurred just outside the 12 month limited warranty. This is a pretty well-documented fault with the panels so I figured it should be pretty easy to get a replacement from Framework.

Today I got an email telling me that the display kit requires an upgrade but "Regrettably, we are unable to replace the faulty component as the laptop is no longer under our 12-month Limited Warranty."

Under Australian Consumer law, businesses (including overseas businesses who sell to Australians) have to provide a refund or replacement where there is a major fault occurring within the reasonable lifetime of the product.

I'm no expert but 13 months is well within the reasonable lifetime of a laptop screen! I've replied stating as much but wonder if this is a widespread issue.

Does Framework not realise that it needs to comply with the ACL? Have any other customers had issues getting them to comply with consumer law?

e: In case anyone is unsure, here's a screenshot from the Australian Competition and Consumer Commission (ACCC) showing that ACL does in fact apply in this case.

Overseas online businesses and purchases: When an online business is based overseas and provides goods or services directly to consumers in Australia, the business must follow the Australian Consumer Law. This includes rules on the consumer guarantees.

Update:

Framework are giving me a "one time exception" and are sending a replacement screen for no charge. That's great but this shouldn't be a "one time exception" when it comes to Australian customers in the instance where there is a *known* fault with the device.

It's slightly disappointing but they are no worse than e.g. HP/Dell etc who are often even harder to deal with.

I'll still be recommending Framework to friends because of the modularity, upgradeability and sustainability aspects of their laptops.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/Comfortable-Worth813 on 2025-06-20 04:08:32+00:00.

I'm still saving up for a new laptop. I found out that Framework 12 that I was interested in was released a few days ago, and I'm wondering how the stylus feels. I'm using both Samsung s Pen and iPad Apple Pencil Pro. Sketches are done on the iPad, and details are done on Samsung. I'm curious about how you feel about jitter and reaction speed compared to them.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/SnakeGuy123 on 2025-06-20 13:31:53+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/CowboysFTWs on 2025-06-18 23:15:16+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/catastrophic_frmw on 2025-06-18 23:08:10+00:00.

Hi Friends!

Just wanted to update you that Framework Support will be out of office and responses from the escalation tiers will be delayed:

June 19th through June 22nd (Juneteenth)

We will be operating at normal capacity outside of the above time windows.

Thanks!

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/Boring_Cholo on 2025-06-19 02:45:08+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/Ok-Reference-5566 on 2025-06-19 02:43:28+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/fakebizholdings on 2025-06-18 23:43:50+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/Anassm03 on 2025-06-18 20:49:18+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/SyndicWill on 2025-06-18 19:46:35+00:00.

• Fedora doesn't support hibernate without additional setup
• Ubuntu doesn't support tablet mode without additional setup

The Ubuntu one is a surprise because I've used it on a 2-in-1 with no official Linux support (dell xps 7390) and tablet mode always worked out of the box, although Ubuntu Gnome's touch support is pretty meh

What distro will you install? I was planing for Fedora KDE to try Plasma after seeing some reviews about its great touch support, but not sure I want to install beta software for hibernation. I'll probably start with Kubuntu, then

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/thewishy on 2025-06-18 15:42:37+00:00.

Looks like Embargo cleared

https://www.theverge.com/reviews/688959/framework-laptop-12-review-modular-touchscreen-intel

https://www.engadget.com/computing/laptops/framework-laptop-12-review-doing-the-right-thing-comes-at-a-cost-150014067.html

https://www.phoronix.com/review/framework-laptop-12

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/copycatken on 2025-06-18 15:39:07+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/Internet--Sensation on 2025-06-18 14:14:06+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/noobi-e on 2025-06-17 06:51:56+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/merith-tk on 2025-06-16 22:34:48+00:00.

Just a concept I had in my head while at work, has anyone thought of perhaps creating a module that allows you to just set your framework on your desk in a cradle and have it be powered, with full peripherals? like HMDI, USB, etc?

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/ArneT1 on 2025-06-16 18:01:59+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/bustedparity on 2025-06-17 14:47:21+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/Kincil on 2025-06-16 17:08:23+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/tombudster on 2025-06-16 16:54:23+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/Nth-Username on 2025-06-16 03:32:28+00:00.

This is an automated archive made by the Lemmit Bot.

The original was posted on /r/framework by /u/shaolinpunks on 2025-06-16 02:21:45+00:00.