this post was submitted on 10 Jun 2023
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Technology

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[–] [email protected] 1 points 2 years ago* (last edited 2 years ago) (1 children)

A spike in subscribers for a period doesn't necessarily mean they're making more money than before, even if the number of new signups offsets the cancellations.

I used to pay for the Premium plan, sharing with my parents, but downgraded to the Basic plan. My parents ended up getting their own Basic plan. So a single account essentially split into two, but the sum of both payments is now less than what it used to be for the single account. So Netflix gained an extra subscriber, but is now making less money from that pool of users.

It's totally possible that some number of these new signups consist of people who did the same thing.

Basically, seeing a spike in new signups isn't itself a measure of success. What matters is how much money they're bringing in monthly going forward compared to previously.

[–] [email protected] 1 points 2 years ago

As Netflix tested these changes in other parts of the world first, they had sufficient metrics to know how this change will affect their user-base. They are expecting an increase in subs and in income.

I cancelled my sub (4 screens), which was shared among 5 people. Two of these decided to resubscribe by themselves, although not in the 4 screens configuration. From my calculations this means:

  • Cancellation of a 18EUR subscription
  • 2 new customers on Standard, 13EUR each
  • Netflix took a profit of 6EUR from this operation, while gaining an extra subscription.

I think this matches their "100% increase in subs" metric. The only question is how many others who resubscribe will go for the 2 screens (Standard) sub, or the 1 screen (Basic) sub. With basic, the same situation would result in a ~2EUR decrease in revenue.

[–] [email protected] 1 points 2 years ago (1 children)

Sad. I will probably make a Plex server or something for people I share a password with when it comes to the EU.

[–] [email protected] 1 points 2 years ago

It already did come to a lot of EU countries.

[–] [email protected] 1 points 2 years ago

This increase will be more interesting as we see the trend over time. My thought is that while sub numbers will go up, renewal rates, generally, but certainly post-trial will drop precipitously due to casual/temporary interest for the hit show or movie of the week/month/year - using someone else's login to watch a singular "must watch" of the moment will not directly translate to ongoing subscriptions.

Netflix has shifted to quantity over quality (not saying some of their content is not still quite high quality) and with that, viewership and subscription trends will shift as well.

[–] [email protected] 1 points 2 years ago

It is frankly insane how much attention those three paragraphs from a random outlet have garnered. The data they release is sparse, with little context, and largely obscure. It reads like the abstract of a term paper that used questionable statistics to validate a preconceived point. I would not be surprised to find out that they had incentive to publish something that makes Netflix's decision look successful to investors. But even if you trust their numbers, all they are saying is that Netflix had more signups than usual on two days. It doesn't mean anything.

[–] [email protected] 0 points 2 years ago

I actually had no issues with Netflix enforcing their ToS but people can of course cancel their subscriptions if they want. I have no issues with paying for a good service.

[–] [email protected] 0 points 2 years ago (1 children)

It's a little buried in the account settings, but Netflix does allow account sharing for an additional fee (~$7?). I know families that went with this option so they could continue sharing their account with elderly parents, and college aged children.

I imagine that if a group of friends agreed to split the cost of an account + fees, they would end up paying less than having individual accounts.

[–] [email protected] 1 points 2 years ago* (last edited 2 years ago)

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