this post was submitted on 26 Mar 2024
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Unfortunately the tech literate of us are in the minority.
Almost all consumer tech is targeted to the lowest common denominator which is either Dorris, the 68 year old lady from you legal department who prints off emails to read them. Or Jessylyn the Zoomer thats only ever used an iPhone and cant learn anything that take longer than 10 seconds to teach.
This has me wondering, are young people actually getting LESS pc literate? I'm sure there's studies about that? It's never occurred to me that growing up with computers but without smartphones was peak conditions for becoming tech literate.
They've been shown to be super susceptible to scams even. I probably support as many young users in my company as I do older ones, but virtually no one in the age range of ~25-35.