Oh no I'm sorry to hear that. Our car got totalled because repair cost more than the car but it was still a good car and didn't have any chasis damage. Really annoying.

[–] [email protected] 4 points 2 years ago (8 children)

It's a bit confusing how it works. We have comprehensive insurance for an insured amount of $35k, so they say they will pay either the repairs, or $35k. But if we had 3rd party only, there is no insured amount, they would just get the money from the 3rd party insurer; think then it's just market value.

We've now realised that the price of similar cars has gone up so our insured amount won't pay for the same car. If we had 3rd party only, think we would have been better off.

[–] [email protected] 2 points 2 years ago (2 children)

If it helps, I had third party fire and theft with AA and they wanted to just give us their book value instead of our agreed value (since it was the other party's fault our agreed value didn't come into play) which was super annoying since their book value was only half the agreed value - which they had set in the first place. So you are probably much better off having full.

[–] [email protected] 3 points 2 years ago (1 children)

That's odd, as a test I did a quote for 3rd party and they don't ask for insured amount.

How long ago was it? Can you still raise a dispute?

[–] [email protected] 2 points 2 years ago

About a year ago. Dispute was raised and settled to my satisfaction but in future I will always query the insurer's book value if I have to do a third party fire & theft with agreed value.

Kind of annoying because you don't want to underinsure.

load more comments (5 replies)