Right to Repair

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Whether it be electronics, automobiles or medical equipment, the manufacturers should not be able to horde “oem” parts, render your stuff useless if you repair it with aftermarket parts, or hide schematics of their products.

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Xps 9500 and trackpad replacement (lemmy.world)

submitted 1 week ago* (last edited 1 week ago) by [email protected] to c/[email protected]

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Hi there,

I have been recently busy with a xps 15 9500 and the trackpad. For a while, this laptop suffered from erractic behavior that nothing could explain why the behavior. Recently I decided to get a trackpad via eBay.

Installed it, felt actually better than the previous, it looked OK. 10 minutes later, trackpad is recessed and it is in a mode like left click is constantly clicked. I've tried everything under the sun (electric tape on the back, loosen or tighten screws around the battery, apply electricat tape on the wedge where the 2 prongs of the trackpad rest inside the battery, etc). And absolutely nothing works.

At this point I am losing my marbles and just want to throw this bs into the bin. Which is a massive waste, since the machine is still in great condition. But a laptop without a functional trackpad is not a laptop.

Did anyone around here ever had a xps 9500 and managed to solve this issue?

EDIT: I forgot to mention a very important detail. When I am using the laptop and if I put the screen on the desk (meaning, main part of the laptop is now vertical), the trackpad works no problem (left side still feels recessed, but at least clicks normally)

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[–] [email protected] 1 points 1 week ago (5 children)

Just to be clear, you replaced the touchpad with a new one?

[–] [email protected] 1 points 1 week ago (4 children)

Yes exactly. Got it from eBay. I cannot tell for sure is 100% new, but by the status of it, sure looks new to me (it feels new as well when using the trackpad. Clicks are good when it is actually in position)

[–] [email protected] 1 points 1 week ago* (last edited 1 week ago) (3 children)

Is this an older machine that's no longer under any kind of warranty?

[–] [email protected] 1 points 1 week ago (1 children)

No warranty at this point

[–] [email protected] 1 points 1 week ago (1 children)

Pity. If I had this in my hands I'd be keen to try and fix it but yeah, bit hard to know where to start online.

So basically when you use this as a laptop on the table it mostly works now? If so that sounds like you have it mostly sorted.

Does this model have a tablet mode or something? I'm a bit confused by your edit.

[–] [email protected] 1 points 1 week ago

What I mean is: usually a laptop the keyboard part stays on the table and the screen is up. Imagine you reverse this: you pit the screen down on the table and the bottom part is now vertical. This way the touchpad seems to work

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