this post was submitted on 02 Jun 2025
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I never used that bullshit voice, simply talked to customers as I would a stranger a friend referred for help. Guess what? Hardly ever got disrespected, let alone chewed out.
"There's no grays, only white that's got grubby. I'm surprised you don't know that. And sin, young man, is when you treat people like things. Including yourself. That's what sin is."
"It's a lot more complicated than that--"
"No. It ain't. When people say things are a lot more complicated than that, they means they're getting worried that they won't like the truth. People as things, that's where it starts."
"Oh, I'm sure there are worse crimes--"
"But they starts with thinking about people as things..."
--from Carpe Jugulum, by Terry Pratchett.
tl;dr: Treat people as people and not "customers". Be amazed.
Damn if only customers treated me as a person
You have utterly failed to understand the assignment. You could not have wrote a worse response if you fed it through AI.
"Customers don't treat me like a person. 😢"
That's because they don't see you as a person, because you don't treat them like a person. Know what? This conversation is hopeless. You do you.
Idk I start out all my interactions with a positive neutral perspective and because I tell a customer I can't take a return because the website says so I guess that means its 100% in their right to yell and berate me.
I genuinely have decent interactions most of the time because I DO treat people well, but I certainly don't get the same respect back.
How about this? HANG UP THE FUCKING PHONE. Heard my wife do this today. You get one chance to be an ass, then fuck you. "But MY job, bla, bla, bla." She works for the largest company of it's kind. She hangs up.
And BTW, English is her second language, so imagine the racism and abuse people start with. Yet she's rocking out and next in line for a promotion. Yet native English speakers get their ass kicked. One must wonder what is happening. Must be the customers, couldn't be the rep.
My brother in Light I can't hang up a physical interaction.
You have big "tipping the waitress a penny for bad service" energy