this post was submitted on 19 May 2025
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Fedex sucks in general. This box contains 7000 bucks worth of laser cutter/ Box has been handled so harshly that its starting to come open. Not to mention they ignored the this side up part.
Used to deliver for Amazon. Fragile, handle with care, this side up, lay flat, team lift, don't stack, all those mean nothing to the warehouse workers or most of the drivers. It's so chaotic in there and nobody has time to treat packages carefully.
In part because a large fraction are bullshit.
I have seen boxes with 'Open carefully, do not use a knife' on the outer box when there was another set of cardboard boxes inside protecting the product. Oh yeah, real glad I didn't cut the tape with my blade that's not long enough to fully cut even one layer of cardboard.
I have also seen a label "delicate product, fold carefully" on fucking denim jackets.
When everything is 'fragile' nothing is. If you won't pay for a packaging engineer then pay for actual special handling.