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this post was submitted on 28 Mar 2025
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I am genuinely having a hard time with my Gen Z employee. I have to go through everything step by step each time and it just seems like nothing sticks. I even create documentation for him and he just can't follow it fully.
I'm truly baffled and any advice is welcome.
Have you tried video tutorials? I have noticed that a lot of younger people are more likely to look up tutorials on YouTube than written ones.
As a GenXer, I'm kind of horrified by how much of the "how-to" universe is shifting from written instructions to video.
(No, I don't want a video tutorial for how to knit a scarf. I want a normal pattern. Am I so out of touch? No, it’s the children who are wrong.)
Seriously, though, the next time you go through something with this employee, use a screen recorder to capture the process and then share the recording with him. Maybe it will help.
To me, that's just a difference in how people learn things in general. Some people will learn better from watching a tutorial, some people learn from reading instructions and some learn by fiddling around until they figure it out. The best way to figure out how to educate someone is to figure out how they learn things. Not everybody's brains work the same way and that's just true for everyone regardless of age.